1. When will I receive my finisher
medal and/or tee? (For paid event only.)
Your physical finisher entitlements will be sent
out after the event ends. For Singapore, estimated delivery time is 5 - 14 business days.
For other countries, it may take up to 10 - 21 business days. Depending on the country.
2. How much is the shipping or
delivery fee?
We offer FREE delivery to
Singapore and Malaysia. For other countries, the shipping fee is a flat rate of
SGD 5.99 to SGD 14.99. Shipping fees will be automatically
included during checkout.
3. How to upload and submit my
results?
You will be able to submit your result once the
race period opens. Please log in to your Spacebib account. Head over to "My Participation"
tab, click on it and you will see your registered event. Click on the manage button to open
up the event details. You will see an "Add Result" button, click on it and follow the
instruction to upload your the screenshot of your result. Once you have completed the
race/challenge, a message will be shown.
4. Can I walk or hike or climb the
stairs?
Yes, any walking/running activities can be
counted. (That includes climbing stairs) Cycling/Biking or using any mobility device is not
allowed.
5. What Running app/Fitness tracker or
wearable can I use?
Any GPS-based running apps, running gadgets,
smartwatches and indoor treadmills are accepted if the screenshot of your result capture the
date, distance and timing of your activity unless specifically indicated. E.g: Nike+ Run
Club, Strava, Garmin Connect, MapMyRun, Runkeeper, Endomondo, Runtastic and others.
6. Can I run on a treadmill or
indoors?
Yes, running on a treadmill is allowed but no
encouraged. Please provide your distance and timing of your run by taking a photo of the
display screen on your treadmill. Running indoors is allowed if your GPS running app can
track your result.
7. Can I join more than one category
and use the same results screenshots?
Yes. You can join as many categories as you wish.
You can use the same results screenshots as long as it satisfied the result criteria and is
within the event period.
